Emma Ferrick
Emma Ferrick is the Operations Manager at AI Smart Ventures, where she streamlines systems, elevates workflows, and integrates AI-driven processes to help teams and clients operate with clarity and scale efficiently.
About Emma Ferrick
Emma Ferrick is an Operations Manager based in Pittsburgh, PA with seven years of experience in operations, including five years specializing in remote team management. She is a Certified ClickUp Consultant with a Bachelors in Operations Management from Duquesne University and holds a Six Sigma Yellow Belt.
She brings a strong background in AI implementation and process automation, integrating platforms such as ClickUp AI, Zapier, Read.AI, and GoHighLevel to reduce manual work and streamline communication. Emma designs custom AI workflows and playbooks, and she oversees testing, training, and rollout of AI tools across client accounts and internal operations.
Her expertise includes project and team management, resource planning, and cross departmental collaboration. Known for fostering clarity, accountability, and continuous improvement, she manages complex projects across multiple clients and internal departments.
With cross-disciplinary experience spanning operations consulting, marketing, real estate, and client experience design, Emma is skilled at aligning sales, operations, and client experience systems to support sustainable growth. Her approach blends EOS, Clockwork, and Lean Six Sigma methodologies to build scalable frameworks, standardize workflows, define KPIs, and implement dashboards for performance visibility.
Emma has been featured in The Virtual Savvy, Medium, Properitors of Pittsburgh, Mompreneur Guide, and Thriving Women Radio. She is also a contributing author of the bestselling books Powerful Synergy and Business on Purpose.
