Google Workspace + Mercer $3M Savings, Salesforce–Smarsh Agentforce, Northwestern Tempus EHR Copilot, MIT FlowER Reaction Modeling
Hi there Nicole here.
AI keeps proving its value where it matters: real teams, real workflows, real savings. This week’s roundup spotlights practical wins you can borrow from marketing and support to safety training and clinical workflows. Let’s dive in.
Mercer International Trims Costs with Google Workspace + Gemini (and makes safety training faster)
What happened: Mercer International is using Google Workspace with Gemini and Google Vids to overhaul safety communications across mills and plants reporting $3M in projected annual productivity gains and a 75% reduction in safety‑video production costs. They’ve deployed ~2,000 Gemini seats and cut content development from weeks to minutes, while localizing for multilingual teams. Google Workspace
Why it matters for business: If you create any recurring training (safety, onboarding, compliance), pairing AI writing + AI video can compress production cycles and keep content current without new headcount.
My take: Don’t start with “company‑wide transformation.” Start with one repeatable content stream, quantify time saved, then expand. Safety/compliance training is a great first foothold, because the payoff is measurable and low‑risk. Learn More and Enroll in AI Your Ops
Read the story: Google Workspace Blog
Smarsh Deploys Salesforce Agentforce to Speed Financial‑Services Support
What happened: Compliance tech provider Smarsh is using Salesforce’s Agentforce to power AI customer‑service agents. Early goals include 20% higher self‑service success, 25% faster resolution, and a 30% productivity lift for human reps as the rollout expands to all customers. Salesforce
Why it matters for business: Regulated industries can move on AI support if the vendor stack honors governance and audit requirements. This is a useful proof point for compliance‑sensitive teams that have been waiting on the sidelines.
My take: If you operate in a regulated space, push vendors for agent audit trails (who did what, when) and red‑flag handling. Bake those checks into your success metrics not just deflection rates.
Read the story: Business Wire (Salesforce / Smarsh)
Healthcare Advance: Northwestern Medicine Integrates Tempus’ Generative‑AI Copilot, “David,” Directly into its EHR
What happened: Northwestern Medicine will be the first health system to embed Tempus’ generative‑AI copilot into its EHR so clinicians can query patient data in natural language, auto‑prepare visit summaries, assist with documentation and prior auths, and even co‑develop custom AI agents for specific workflows. Tempus
Why it matters for business: Beyond hospitals, this is a blueprint for any organization with complex, high‑stakes knowledge work: connect agentic AI to your system of record (safely), let staff ask questions in plain language, and automate the paperwork around the work.
My take: The near‑term win isn’t “diagnosing for you”; it’s reducing cognitive load and admin time. Watch for vendor roadmaps that keep AI inside your core systems rather than bolted on via sidecar apps.
Read the story: Tempus Newsroom
From the Labs (MIT): FlowER Generative AI Predicts Chemical Reactions with Physical Constraints
What happened: MIT researchers unveiled FlowER, a generative model that predicts reaction outcomes while conserving atoms and electrons boosting validity and reliability versus prior approaches. Potential uses span medicinal chemistry, materials, combustion, and electrochemistry; the team is sharing code and datasets. MIT News
Why it matters for business: For pharma, chemicals, and advanced materials, better reaction prediction means fewer dead‑ends in synthesis planning and shorter R&D cycles.
My take: This is the kind of academic work that quietly compounds into competitive advantage. If you’re in R&D, assign a scientist + ML engineer to evaluate open‑source models like FlowER against a few in‑flight discovery projects.
Read the story: MIT News
Upcoming Learning Opportunities with AI Smart
Learn to Design Smarter Automated Workflows w/ Our AI Your Operations Course
This week’s AI Your Operations (marketing, business) session, “Design,” focused on creating detailed SOPs and mapping workflows to seamlessly incorporate AI into your processes. Participants discovered strategies to identify inefficiencies, streamline operations, and set their teams up for success with AI-powered solutions.
There’s a new business model brewing, transform now or you won’t have a viable business. Clients are expecting to pay less and get more and this won’t stop anytime soon.
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Learn Practical Steps to Use AI in Every Day Tasks w/ Our Applied AI Course
What You’ll Learn in Our Level 1 Course
Our Applied AI Level 1 Certification isn’t about theory or fancy jargon. It’s about rolling up your sleeves and actually using these tools to get real work done.
Here’s what caught my attention from our recent sessions:
Module 9: Generative AI Video Basics
Stop paying thousands for video content. We’ll show you how to create professional-looking videos using AI tools that are surprisingly simple once you know the tricks. Think product demos, training materials, social media content all from your laptop.
Module 10: Workflow Application
This is where everything clicks together. You’ll learn to pick the right AI tools for your specific business and actually integrate them into your daily operations. No more random experimentation – just strategic implementation that saves time and money.
What Our Students Are Saying
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Our next 10-week live course begins on Tuesday, September 30th, 2025. 9-10 AM PST
Special Offer: Use discount code EH7XZTNF at checkout to get 50% off your registration!
Tools to try this week
- Pictory.ai – Create and edit professional‑quality videos (for social posts, blogs, and marketing materials) from text in minutes.
- Jasper.ai – Team‑friendly writing platform using multiple LLMs to produce on‑brand copy for emails, ads, sites, and more plus workflows, governance, and knowledge capture.
- Read.ai – Track meetings, emails, and messages with crisp AI‑generated summaries to keep your team aligned.
If any of these sparks an idea great. Pick one workflow (support FAQs, safety training, or internal summaries), run a 2‑week pilot, and measure two numbers: time saved and quality uplift. If you want help mapping that out, hit reply and tell me your use case.
Cheers,
-Nicole Donnelly
Founder, AI Smart Ventures
