Stop guessing, start defining your workflows with AI
Hey there,
Ever feel like you’re just jumping into tasks without a clear plan? You know a process could be better, but figuring out where to even start feels overwhelming.
That’s exactly why the first step in any AI or automation journey isn’t about fancy tech it’s about one simple, powerful word: Define.
This is the foundation. It’s where you stop, take a breath, and map out what’s really happening in your business. And it’s the first thing we teach in our AI Your Ops course because without it, you’re just automating chaos.
What Does “Define” Actually Mean?
In our live sessions, we roll up our sleeves and get into the nitty-gritty of what it means to define your workflows. It’s not about creating perfect, rigid documents from day one. It’s about clarity.
Here’s what students learn in week one:
1. Map Your Workflow (The Right Way)
Before you can automate anything, you need to see the whole picture. We teach you how to list every step in a process—first high-level, then in detail. This simple exercise immediately reveals which tasks are repetitive and ripe for automation versus which ones need that human touch of creativity and judgment.

2. Centralize Your Knowledge
Got SOPs scattered in Slack messages, old emails, or just living in someone’s head? We show you why creating a dedicated home for your processes (we use a simple Google Drive folder) is a game-changer. It’s about gathering all that institutional knowledge into one place to build a solid foundation.

3. Figure Out “Who Does What”
Defining a workflow isn’t just about the “what,” it’s about the “who.” We introduce the RACI matrix (Responsible, Accountable, Consulted, Informed) to map out roles at each stage. This step alone clears up so much confusion and ensures everyone knows their part.
4. Use AI to Help You Define
The best part? You don’t have to do this alone. We show you how a custom GPT can help outline your processes, fill in the gaps you might have missed, and even generate a visual flowchart. It turns a tedious documentation task into a collaborative, AI-assisted brainstorm.
Build a Foundation That Lasts
Defining your workflows isn’t just busywork; it’s the most critical step toward building a more efficient, scalable operation. It’s how you spot the bottlenecks, find opportunities, and prepare your business for smart automation that actually works.
Ready to stop guessing and start building?
Our 4-week live course, AI Your Ops, will guide you through our proven framework to integrate AI and automation into your business, starting with the all-important “Define” stage.
Learn More and Enroll in AI Your Ops
The next session starts on October 2nd. Let’s build a smarter foundation for your operation, together.

